"We define excellence holistically to enable any organization build itself around a healthy ecosystem that can compete effectively and sustain itself."


Professor Mohamed Zairi

Is Quality the Silver Lining to our Current and Future Crises59.95

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  • Is Quality the Silver Lining to our Current and Future Crises
  • Professor Mohamed Zairi
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  • Jan, 2021 Publications
  • List Price: 59.95

100 Ways to Lead Excellence28.95

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  • 100 Ways to Lead Excellence
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2021 Publications
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High Momentum Organization39.95

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  • High Momentum Organization
  • Professor Mohamed Zairi
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  • Jan, 2021 Publications
  • List Price: 39.95

Intelligent Customer Experience39.95

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  • Intelligent Customer Experience
  • Professor Mohamed Zairi
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  • Jan, 2021 Publications
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The Empathetic Organization39.95

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  • The Empathetic Organization
  • Professor Mohamed Zairi
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  • Jan, 2021 Publications
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Value Driven Performance30.00

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  • Value Driven Performance
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2021 Publications
  • List Price: 30.00

The Emotional Attachment Dimension29.95

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  • The Emotional Attachment Dimension
  • Professor Mohamed Zairi
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  • July 2019 Publications
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The Partnership Dimension29.95

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  • The Partnership Dimension
  • Professor Mohamed Zairi
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  • July 2019 Publications
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The Relationship Dimension29.95

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  • The Relationship Dimension
  • Professor Mohamed Zairi
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  • July 2019 Publications
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A Seamless Delivery Process29.95

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  • A Seamless Delivery Process
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Channel Management29.95

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  • Channel Management
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Citizen Centric through Connectivity29.95

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  • Citizen Centric through Connectivity
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Customer Insight29.95

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  • Customer Insight
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Innovation in Service Delivery29.95

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  • Innovation in Service Delivery
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Service Charter and Standards29.95

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  • Service Charter and Standards
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Costing and Efficiency Measurement29.95

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  • Costing and Efficiency Measurement
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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A Best Practice Model29.95

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  • A Best Practice Model
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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The Empowered Customer in a Smart World29.95

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  • The Empowered Customer in a Smart World
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Building the Right Capacity for Sustainable Delivery29.95

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  • Building the Right Capacity for Sustainable Delivery
  • Professor Mohamed Zairi
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  • July 2019 Publications
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Customer Experience Measurement29.95

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  • Customer Experience Measurement
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Right Design for Perfect Delivery29.95

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  • Right Design for Perfect Delivery
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Great Relationships with Customers through Effective Communication29.95

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  • Great Relationships with Customers through Effective Communication
  • Professor Mohamed Zairi
  • Format: EPUB
  • July 2019 Publications
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Leadership29.95

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  • Leadership
  • Professor Mohamed Zairi
  • Format: EPUB
  • June, 2019 Publications
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Managing Customer Results29.95

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  • Managing Customer Results
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Managing Integrated Performance Results29.95

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  • Managing Integrated Performance Results
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Managing Key Organisational Results29.95

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  • Managing Key Organisational Results
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Managing Learning Creativity and Innovation29.95

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  • Managing Learning Creativity and Innovation
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Managing People Results29.95

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  • Managing People Results
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Managing Society Results29.95

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  • Managing Society Results
  • Professor Mohamed Zairi
  • Format: EPUB
  • June, 2019 Publications
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Partnerships and Resources29.95

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  • Partnerships and Resources
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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People29.95

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  • People
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Processes Products and Services29.95

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  • Processes Products and Services
  • Professor Mohamed Zairi
  • Format: EPUB
  • June, 2019 Publications
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Strategy29.95

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  • Strategy
  • Professor Mohamed Zairi
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  • June, 2019 Publications
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Leading into the Future through Excellence An Assessment Guide44.95

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  • Leading into the Future through Excellence An Assessment Guide
  • Professor Mohamed Zairi
  • Format: EPUB
  • Feb, 2019 Publications
  • List Price: 44.95

Leadership of Excellence Explained29.95

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  • Leadership of Excellence Explained
  • Professor Mohamed Zairi
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  • Jan, 2019 Publications
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Making Integrity the Licence to Practice Leadership29.95

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  • Making Integrity the Licence to Practice Leadership
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Growing Human Capital29.95

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  • Growing Human Capital
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Mastering Change Management29.95

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  • Mastering Change Management
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Transforming Organisational Culture29.95

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  • Transforming Organisational Culture
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Building Organisational Capability29.95

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  • Building Organisational Capability
  • Professor Mohamed Zairi
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  • Jan, 2019 Publications
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Fuelling Innovative Thinking29.95

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  • Fuelling Innovative Thinking
  • Professor Mohamed Zairi
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  • Jan, 2019 Publications
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Inducing Customer Centricity29.95

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  • Inducing Customer Centricity
  • Professor Mohamed Zairi
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  • Jan, 2019 Publications
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Delivering Sustainable Performance29.95

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  • Delivering Sustainable Performance
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Emphasising Stackholder Orientation29.95

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  • Emphasising Stackholder Orientation
  • Professor Mohamed Zairi
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  • Jan, 2019 Publications
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Achiving Brand Dominance29.95

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  • Achiving Brand Dominance
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Implementing Risk Management29.95

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  • Implementing Risk Management
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Creating Knowledge Enterprise29.95

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  • Creating Knowledge Enterprise
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Striving for World Class Status29.95

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  • Striving for World Class Status
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2019 Publications
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Super Excellence44.95

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  • Super Excellence
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
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Deep in Crisis44.95

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  • Deep in Crisis
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 44.95

Benchmarking and Performance Management39.95

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  • Benchmarking and Performance Management
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Total Quality Management39.95

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  • Total Quality Management
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
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Distinctive Capability39.95

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  • Distinctive Capability
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Gutsy Leadership39.95

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  • Gutsy Leadership
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
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Inspired Customer39.95

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  • Inspired Customer
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Sustainable Business39.95

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  • Sustainable Business
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Best Practice Organizational Excellence39.95

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  • Best Practice Organizational Excellence
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Building Enabling Capability39.95

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  • Building Enabling Capability
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Delivering Sustainable Performance39.95

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  • Delivering Sustainable Performance
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Performance Excellence (A Practical Handbook)39.95

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  • Performance Excellence (A Practical Handbook)
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

The 4Ps of Organizational Excellence39.95

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  • The 4Ps of Organizational Excellence
  • Professor Mohamed Zairi
  • Format: EPUB
  • Jan, 2018 Publications
  • List Price: 39.95

Benchmarking and Performance Management

Professor Mohamed Zairi

Total
Quality Management

Professor Mohamed Zairi

Distinctive
Capability

Professor Mohamed Zairi

Gutsy
Leadership

Professor Mohamed Zairi

Inspired
Customer

Professor Mohamed Zairi

Sustainable
Business

Professor Mohamed Zairi

Best Practice Organizational Excellence

Professor Mohamed Zairi

Building Enabling Capability

Professor Mohamed Zairi

Delivering Sustainable Performance

Professor Mohamed Zairi

Performance Excellence A Practical Handbook

Professor Mohamed Zairi

The 4P's of Organizational Excellence

Professor Mohamed Zairi

Deep in Crisis

The uncertain future of the Quality Profession

Super Excellence

The path to Sustainable Superior Performance