There are lots of reasons for legitimizing the embarkation of a new vessel which will guide the Quality Profession towards new heights, a new revolution and new methods of impacting with ‘fit for the new digital oriented purpose’ as a goal.
Customer Empathy Series
Service Excellence Series
One look at the contents of your book, and it’s clear that it is the result of sustained work over a long period. The concerns you raise are in various stage of manifestation in all of us, but we have been, like Scarlet O'Hara in Gone with the Wind, telling ourselves "I will think about it tomorrow"
Academician of IAQ, Bangalore, India
I completely agree with your opinion that we, as quality profession, should be ready to prepare for the 4th Industrial Revolution which is coming now with rapid speed.
Sung Hyun Park
Academician of IAQ, Seoul, Korea
Thank you very much indeed for honoring me with your latest great and remarkable book. "DEEP IN CRISIS, The Uncertain Future of the Quality Profession." You touched a very vital issue, as far as IAQ Vision and mission is concerned and a very vibrant note as far as life and business is concerned in general. I am greatly impressed by the intelligently crafted questions you raised which require thoughtful and deep answers.
Hesam Aref Kashfi
Corresponding Members of IAQ, Tehran, Iran
Please accept my congratulations for your book. Thank you very much for sharing this pre-publication information about your forthcoming book. Yes there is crisis in the quality profession. We have been spending a great deal of time to find ways for the promotion and development of quality all over the world.
Companion of IAQ, President of Shanghai Association for Quality
Professor Zairi you are a King Lion in the global jungle of Quality and business Improvement. Your teachings and strategies are continually helping countless organizations around the World. You are the current Global Dr. Juran for us.Your books always bring heaps of goodies for everyone and add value to all of us. Congratulations and continue to educate the world of business excellence.
Mr Shan Ruprai JM
Chairman Australian Institute of Business Improvement Director General ICCQC Hon President APQO Past Chairman AOQ Australian Head Compliance, WHSEQR COLAS Australia Group
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